Policies
Trust & Safety on Midora Online
These sections are scaffolding for your full legal copy. They reflect the platform principles: vendor protection, customer protection, and privacy-first commerce.
Vendor Protection Policy
- KYC verification: Merchants verify ID/phone before payouts.
- Data sovereignty: Merchants own their customer lists.
- Multi-tenant isolation: Shop data is isolated via RLS in Supabase.
Customer Protection Policy
- Verified badges: Consistent subscriptions and good ratings earn verification.
- Report mechanism: A prominent report button for scam prevention.
- Privacy: Customer phone numbers stay hidden until a transaction starts.
Platform Security
Sessions are secured via JWT/OAuth, rate limiting protects onboarding endpoints, and all data in transit is encrypted via HTTPS.